All orders can be cancelled until they reach the fulfillment process, usually within 24-48 hours after ordering. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours at email@example.com. Once the fulfillment process has started the order can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on our Contact Us page.