FAQS

FAQS

 

Free Shipping on orders $50 or more is for USA residents using ground or flat rate shipping. Fulfillment on apparel is taking 10-15 business days for delivery. Home and Living items are taking 7-10 business days to fulfill within the USA. Holiday times or bad weather may extend delivery options. We apologize for the inconvenience.

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Free shipping on orders $50 or more  within the USA only.  Shipping costs are calculated based on shipping method and product weight / volume.  

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive in a reasonable time. Holiday, bad weather, and/or slow mail service are some examples that may affect delivery time.  
  • The item you received was not as described or item is not what was purchased.