FAQS

Free Shipping on orders $75 or more is for USA residents using ground or flat rate fee. The Covid-19 pandemic is slightly affecting shipping times. Fulfillment on apparel is taking 7-10 business days for USA orders. Home and Living items are taking 4 business days to fulfill within the USA. Holiday times may extend delivery options. International orders take longer. We apologize for the inconvenience.

How to search products?

> 

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Free shipping on orders $75 or more is within the USA only. International orders must still pay for shipping and customs charges if any. Shipping costs are calculated based on shipping method and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. 

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

• The item you ordered did not arrive in a reasonable time. During the Covid-19 pandemic, our shipping times on apparel range from 7-15 days within the USA. These times change depending on shipping carrier and the level of Covid-19 restrictions in a particular area or region of the country. International shipments take longer depending on destination.
• The item you received was not as described or item is not what was purchased.