FAQS

FAQS

 

Free Shipping on orders $150 or more is for USA residents using ground or flat rate shipping. Fulfillment on apparel is taking 10-15 business days for delivery. Home and Living items are taking 7-10 business days to fulfill within the USA. Holiday times or bad weather may extend delivery options. We apologize for the inconvenience.

How to search products?

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Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Free shipping on orders $150 or more  within the USA only.  Shipping costs are calculated based on shipping method and product weight / volume.  

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive in a reasonable time. Holiday, bad weather, and/or slow mail service are some examples that may affect delivery time.  
  • The item you received was not as described or item is not what was purchased.