FAQS

 

Free Shipping on orders $75 or more is for USA residents using ground or flat rate fee. The Covid-19 pandemic is slightly affecting shipping times. Fulfillment on apparel is taking 7-10 business days for USA orders. Home and Living items are taking 4 business days to fulfill within the USA. Holiday times may extend delivery options. International orders take longer. We apologize for the inconvenience.

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Free shipping on orders $75 or more is within the USA only. International orders must still pay for shipping and customs charges if any. Shipping costs are calculated based on shipping method and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. 

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive in a reasonable time. During the Covid-19 pandemic, our shipping times on apparel range from 7-15 days within the USA. These times change depending on shipping carrier and the level of Covid-19 restrictions in a particular area or region of the country. International shipments take longer depending on destination.
  • The item you received was not as described or item is not what was purchased.

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